Refund policy
Shipping Policy
Thank you for shopping with Tiny Weenies! 🐾
We're committed to getting your order to you as quickly and safely as possible. Below you'll find everything you need to know about shipping costs, processing times, delivery expectations, returns, and exchanges.
Shipping Rates
Free standard shipping on all U.S. orders over $45.
Orders under $45 ship for a flat $6.99.
Shipping rates are calculated automatically at checkout, and the exact cost will be shown before you complete your purchase.
Order Processing
Most orders are processed within 1–3 business days.
Some items are fulfilled by our trusted third-party fulfillment partners and may require additional processing time before shipment.
Orders are processed Monday through Friday, excluding weekends and holidays.
Once your order has shipped, you'll receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times after your order has shipped:
United States Standard Shipping: 3–7 business days
Some products that ship directly from one of our fulfillment partners may take approximately 5–10 business days to arrive.
If your order contains multiple items, they may ship separately and arrive in multiple packages.
Order Tracking
Once your order ships, you'll receive an email containing your tracking number.
Please allow up to 24–48 hours for tracking information to update after your package has been shipped.
Multiple Shipments
To provide the fastest possible service, items in the same order may ship from different fulfillment locations.
If this happens, you'll receive separate tracking numbers for each shipment when applicable.
Shipping Delays
While we work hard to deliver every order on time, shipping estimates are not guaranteed. Occasionally, delays may occur due to:
Weather conditions
Carrier delays
High order volumes
Circumstances outside our control
We appreciate your patience and understanding if unexpected delays occur.
Incorrect Shipping Address
Please double-check your shipping address before placing your order.
Tiny Weenies is not responsible for orders shipped to incorrectly entered addresses provided by the customer at checkout.
If you notice an error, please contact us immediately. We'll do our best to update your order before it ships, but we cannot guarantee changes once processing has begun.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, responsibility for the package transfers to the customer.
If you believe your package has been lost or stolen, please contact the shipping carrier first.
If you still need assistance, reach out to our support team and we'll gladly help wherever we can.
Where We Ship
We currently ship within the United States only.
We hope to offer international shipping in the future — join our newsletter to be the first to know when international shipping becomes available.
Returns & Exchanges
Eligible items may be returned within 30 days of delivery.
Returned items must be unused, unworn, unwashed, unaltered, and in their original condition with all original tags and packaging.
Used, worn, washed, damaged, altered, or otherwise used products are not eligible for return or refund.
For pet apparel, harnesses, accessories, and similar products, we recommend carefully checking the fit before allowing your dog to wear or use the product beyond an initial fitting.
Items showing signs of use, including pet hair, dirt, stains, odors, chewing, scratching, excessive wear, or other signs that the product has been used, may be refused and returned to the customer.
Approved returns are subject to a flat $6 prepaid return shipping label unless otherwise stated.
Please see our full Return & Refund Policy for complete return and exchange requirements.
Questions?
If you have any questions about your shipment or return eligibility, we're here to help.
Tiny Weenies — A brand of DDG Holdings LLC
📧 support@tinyweenies.com
Mailing Address:
DDG Holdings LLC, DBA Tiny Weenies
1968 S Coast Highway, Suite 1022
Laguna Beach, CA 92651
United States